Description

At times during a virtual classroom session, you may encounter some issues with your sound or microphone. Here is a list of possible issues and solutions for avoiding them:

  • Hear your voice through another participant’s audio feed;
  • Get acoustic feedback when you or another participant speaks;
  • Hear distortions or disruptions in yours or another participant’s audio;

The reasons for those occurences may be as follows:

1. Hearing yourself speak (usually with a delay) through another participant’s audio feed:

The reason for that is that the participant in question is not using a headset and their audio feed is being captured by their microphone, thus projecting your voice (or video playback for example) back into the virtual classroom. This causes an unpleasant echo effect, which may disrupt the normal flow of the session.

We strongly recommend that the Teacher and all of the students use a headset in order to avoid such issues. Since headsets project sound at a more limited and targeted range than speakers can, this way you would eliminate the possibility of the audio you hear being captured by your microphone.

2. Hearing acoustic feedback when someone speaks in the room

When participants are using a microphone and speakers, the sound coming from the speakers can be captured by their microphone, thus creating a feedback loop and generating acoustic feedback.

We strongly recommend that the Teacher and all of the Students use a headset in order to avoid such issues.

3. Hearing distortions or disruptions in yours or another participant’s audio

Sound disruptions may occur due to hardware problems with a participant’s microphone or by interruptions to your internet connection. To check if hardware is the reason, the teacher or participant should first try changing their headset.

In case the reason are interruptions in the internet connection, the system will show a notification letting you know. You can click on the next article below in order to get more information on how to solve connectivity issues.

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